To access your chat history
Hangouts chat history is turned on by default, but you can turn on or off at any time.
- In Gmail, click .
- Click a person’s name to view any chat history you have with that person.
To turn off your chat history
- Click and deselect Hangout history.
To archive an open chat
- Click and select Archive.
- To access archived chats, click beside your name and select Archived Hangouts.